Last Updated: 2026

This Booking Policy outlines the terms and conditions governing room reservations at Alaks Hotel. By making a reservation through our website or any other booking channel, you agree to the following terms.

1. Reservation & Confirmation

All reservations are subject to availability. A booking is considered confirmed only after payment (full or deposit, where applicable) has been successfully received and confirmation has been issued by Alaks Hotel.

2. Payment Policy

Guests may be required to make full payment or a partial deposit at the time of booking, depending on the room type or promotional offer selected.

Accepted payment methods include:

• Cash payments

• Bank transfers

• Debit cards

All prices displayed are in Nigerian Naira (₦) and include applicable taxes unless otherwise stated.

3. Check-In & Check-Out

• Check-In Time: From 2:00 PM

• Check-Out Time: By 12:00 PM

Guests are required to present a valid government-issued ID at check-in.

4. Cancellation Policy

Cancellation terms may vary depending on the room type and booking rate.

• Free cancellation may be available within a specified period before check-in.

• Late cancellations or no-shows may attract a cancellation fee or result in forfeiture of payment.

Guests are advised to review cancellation details at the time of booking.

5. Modification of Bookings

Changes to booking dates, room type, or guest details are subject to availability and applicable rate adjustments. Requests for modifications should be made as early as possible.

6. No-Show Policy

If a guest fails to check in on the scheduled arrival date without prior notice, the reservation may be treated as a no-show, and payment made may be non-refundable.

7. Occupancy Policy

Each room type has a maximum occupancy limit. Guests must adhere to the stated adult and child limits for their selected room.

8. Children Policy

Children are welcome at Alaks Hotel. Additional charges may apply depending on room type and number of occupants.

9. Special Requests

Special requests such as room preferences, early check-in, or late check-out are subject to availability and cannot be guaranteed.

10. Force Majeure

Alaks Hotel shall not be held liable for cancellations or disruptions caused by events beyond our control, including natural disasters, government regulations, or other unforeseen circumstances.

11. Right to Refuse Service

Alaks Hotel reserves the right to refuse or cancel any booking if the guest violates hotel policies or provides false information during the booking process.

12. Contact Information

For booking inquiries or assistance, please contact us:

Email: support@alakshotel.com
Phone: 08067752275