1. What time is check-in and check-out?

Check-in starts from 2:00 PM, while check-out is by 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability.

2. How can I make a reservation?

You can book directly through our website by selecting your check-in and check-out dates and choosing your preferred room. For assistance, you may also contact us via phone or email.

3. Do you accept walk-in guests?

Yes, we accept walk-in guests. However, availability cannot be guaranteed, so we recommend booking in advance to secure your preferred room.

4. What payment methods are accepted?

We accept cash payments, bank transfers, and major debit cards. Full payment or a deposit may be required to confirm your booking.

5. Can I cancel or modify my booking?

Yes, bookings can be cancelled or modified in accordance with our Booking Policy. Cancellation terms may vary depending on the room type and promotional offers selected.

6. Are children allowed at the hotel?

Yes, children are welcome at Alaks Hotel. Child occupancy limits vary by room type, so please review room details before booking.

7. Is breakfast included in the room price?

Some room packages include complimentary breakfast, while others do not. Please check the room details during booking or contact us for confirmation.

8. Do you have parking facilities?

Yes, we offer secure and free parking space for all registered guests.

9. Is Wi-Fi available at the hotel?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel for all guests.

10. Are pets allowed in the hotel?

For the comfort of all guests, pets are not allowed at Alaks Hotel.

11. Is the hotel suitable for business travelers?

Absolutely. Alaks Hotel provides a quiet environment, reliable internet access, and comfortable rooms suitable for business and corporate stays.

12. How do I contact customer support?

You can reach us via:

• Email: support@alakshotel.com

• Phone: 08067752275

• Or through the Contact Us page on our website.

13. Is my personal information secure?

Yes. We take data protection seriously and ensure all guest information is handled securely in line with our Privacy Policy.